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Join our Garden City Team as an Administrative Assistant!

ProValue Insurance is an independent agency providing comprehensive insurance products and business services to organizations in need of risk protection. Delivering unparalleled knowledge and experience, ProValue helps protect against more than organizational risk, offering coverages for personal assets to individuals throughout Mid-America.  Other ProValue Insurance affiliated and/or owned companies include Ag-Services, LLC.

A Day in the Life:

As the Administrative Assistant for the Garden City office, a typical day includes greeting employees, members, and visitors in a courteous manner when they enter the office.  Answering the telephones is a primary function and must be done in a professional manner to assist customers and prospective customers with questions or complaints.  This position processes the daily deposit(s) and takes it to the bank. 

You are responsible for handling and sorting the mail including scanning, delivering, and posting the outgoing mail for the day, also stuffing envelopes with insurance documents and certificates of insurance for mail delivery and going to the post office daily.  Maintaining the calendar with usage of the meeting room is also required including assisting with coordinating, setting up the room, ordering and setting out food and refreshments, and cleanup.

Working as a team with the other administrative assistances, pulling down documents from carrier websites, forwarding on emails received into the general email, and logging claims into the agency management systems when received.

Daily, you will clean up the kitchen, keeping the refrigerator supplied with beverages.  Once a month, you will prepare a petty cash reconciliation spreadsheet, including collecting money from the beverage and postage purchases to document for deposit. Ordering supplies for the office is another part of your activities. 

This position works with the Regional Manager weekly on the Accounts Receivable (AR) process, preparing letters to customers and documenting in the agency management systems any correspondence or conversations pertaining to the AR process.  This is a very time sensitive process and must be completed on the day defined in the provided workflow.

Work areas should always be neat and clean, and you are also responsible for maintaining the area where promotional items are displayed and stored.  Additionally, you will coordinate with local clubs and schools to present art projects to be displayed in the back entrance of the Garden City ProValue Insurance Office. 

This position reports to the Operations Supervisor.

What You Will Need to Do This Job:

  • A high school diploma or equivalent, with 1-2 years of direct customer service experience required or an equivalent combination of education and/or experience.
  • Must have or be willing to obtain a government issued photo ID.
  • Conduct business in an ethical manner and be a person of the highest integrity and honesty.
  • Very dependable with a high sense of urgency.
  • Strong abstract reasoning and problem-solving ability.
  • Quality data entry and the ability to use and understand technology including a computer, smart phone, tablet and various software programs and apps.  Diligently maintain the Agency Management Systems integrity.
  • This position generally works in an office environment but is occasionally exposed to outdoor
  • conditions or other locations.  Long periods of sitting, standing and computer work are
  • required.  The ability to speak, hear, and type is also required.  You will regularly lift 20
  • pounds or less.
  • This position will also be required to perform other duties as assigned by management.

DISCLAIMER

This Job Description indicates the general nature and level of work expected.  It is not designed to cover every activity, duty or responsibility required of the employee.  This job description in no way alters “employment-at-will” and is not a guarantee of employment now or in the future.

I agree that I can perform the job as stated above and am able to work in these conditions.

 

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