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Customer Service Essentials

Where customers choose to take their buiness usually boils down to the people and relationships.  This session will cover the importance of quality customer service, customer expectations, properly answering questions and addressing complaints, along with many other valuable skill-building topics to enhance your customer relationships.

August 10, 2021

9:00 am - 4:00 pm CST

ProValue Insurance - Hutchinson Office

Location | Hutchinson, KS - ProValue Insurance, 1515 E. 30th Ave, Hutchinson, KS, 67502.

Instructor | Hailee Hamby, SPHR

$295 per participant (for KCC Members) / $395 per participant (non-KCC Members)

Registration fee includes materials, facilitation, lunch and snacks.

Cancellations & Substitutions
Cancellations received up to ten (10) working days before the start of the session are refundable. After
that, cancellations are subject to the entire fee. Substitutions may be made at any time.

Customer Service Essentials Registration Form

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